Trust & Safety

Ensuring Safe Experience

Last updated: July 14, 2025 - How we protect your data and ensure fairness

At KickExpert, your trust is everything. We’re committed to creating a secure, transparent, and fair experience for every user whether you're here to learn, compete, or win.

Secure Data & Account Protection

  • All data is transmitted using SSL encryption
  • Account passwords are securely stored and encrypted
  • We do not store your payment details: Stripe and PayPal handle all transactions directly
  • Login activity is monitored to prevent unauthorized access

Payment & Wallet Security

  • Deposits and payouts are handled by trusted, PCI-compliant processors
  • Every transaction is logged and verifiable in your KickExpert wallet history
  • Large payouts may require ID verification for added security
  • Chargebacks, fraud attempts, or suspicious transactions result in account restrictions

Fair Access & Equal Competition

  • Everyone receives the same questions in each competition
  • Timers and question logic are automatically applied for consistency
  • Leaderboards are updated transparently, based solely on performance
  • Scoring factors include accuracy and speed not luck

AI Usage Transparency

  • AI responses are powered by leading third-party models (e.g., OpenAI)
  • We monitor AI usage for abuse, inappropriate prompts, and repeated spam
  • Ask AI is a learning tool not a competition shortcut
  • Reusing AI answers in competitions may result in disqualification

Report Concerns

Your voice matters. If you see something unusual cheating, bugs, offensive content, or fraudulent behavior let us know through the Contact page.

We take every report seriously and investigate promptly